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Personal - Travel card

Personal - Travel card

How to setup and use your Caxton Travel card and resolve any issues.

What currencies can I load on my personal Caxton Travel Card?

How do I close a Caxton account following a bereavement?

What should I do if I'm locked out of my Caxton Travel Card account?

What is the trust pilot review link?

How do I make a complaint?

PIN

How do I change the pin?

How do I find my pin?

Why is no pin showing?

Managing your account

How do I change my phone number?

Name change after marriage

Address requirement

Document request after application

How do I close my account?

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Fees

Adjustments: What are they?

Dormancy Fee Explained

ATM fees

Sending money

Pending Transactions

How to resolve a failed refund

How do I make a deposit to my Caxton account?

How to make an International Transfer

Caxton Card

How do I order a personal Caxton travel card?

Activating my Caxton Card

What to do if card is lost or stolen?

How do I block my card?

How do I apply for a secondary card?

My Caxton card is not working

Using your card as a security deposit and at petrol stations.

What are the spending limits on my Caxton Card?

My card has expired and I haven't been sent a new one - what do I do?

How many times can I load my personal Caxton card in a day

I cant use contactless on my personal Caxton card anymore, why?

How do I turn on notifications in my Caxton app?

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Holding money

How do I load using a debit card?

How do I add or change my debit card?

How do I add money to my card? How do I load my card?

How can I swap currencies on my personal Caxton Travel Card?

Cash Withdrawal

No cash received from ATM using Caxton Travel Money Card.

Are there ATM fees for withdrawing cash in the UK?

Comparison

Why the Caxton Free Currency Card is the Ultimate Travel Companion Compared to HSBC's Global Money Account