Cash Withdrawal
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      2. Personal - Travel card
      3. Cash Withdrawal

      No cash received from ATM using Caxton Travel Money Card.

      We know this can be frustrating, so first check your account via the Caxton app. If the funds were taken, contact the ATM owner and raise a dispute through your account if the issue isn’t resolved.

      We understand how frustrating it can be when this happens, and we’re here to help. Here's what you can do:

      1. First, check the Caxton app to confirm whether the funds were available and taken from your account.
      2. If the funds were deducted, please contact the ATM owner immediately, as this is likely an ATM fault, not an issue with your card.
      3. If you’re unable to resolve the matter with the ATM owner, you can raise a dispute through your online account once the transaction has settled.