How do I close a Caxton account following a bereavement?

To assist in closing a Caxton account following a bereavement, please provide a death certificate and a document confirming your authority over the account’s balance.

We are deeply sorry for your loss, and we’re here to support you through the process of closing the Caxton account and handling any remaining balance.

To help us complete this process as smoothly as possible, please provide:

1. A photo or scanned copy of the death certificate.
2. Documentation showing your authority over the account’s balance. This can be one of the following:
   • Grant of Probate
   • Last Will and Testament
   • Letter of Administration

Important: Ensure that the documents are clear and fully visible, with all four corners included.

You may send the documents to us directly at card@caxton.io. Alternatively, if a solicitor is handling this matter on your behalf, they can submit the documents directly to the same email.

Please rest assured that we work to handle all bereavement matters as swiftly as possible once all documentation is received.