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      My card has expired and I haven't been sent a new one - What do I do?

      Learn all about what to do when your card has expired and you haven't been sent a new card.

      What to do when your card expires

      Please note: You will need to contact us to confirm your address details before we send a new card out.

      1. Call the Caxton helpline on 0333 123 1812 and request a new card be sent to you.
      2. Email card@caxton.io and request a new card to be sent to you.

      Still need support? Get in touch with our customer support team by sending an email to card@caxton.io or call us on 0333 123 1812 or +44 (0) 207 201 0526 (international line). Our opening hours are 09:00 - 17:00 or you can call out of hours and request a callback.

      Or perhaps you would like to open an account? Learn more and choose your card.