How to order a new card and renew an expired card

Learn all about what to do when a card expires and how to order a new card.

How to view your card expiry date

To know when your card is due to expire navigate to My Expense Cards > View Cards

View the card expiry date on the card below the card number.

Please note: If your card is due to expire soon or has already expired, you will need to order a new card. Follow the steps to order a new card.

How to order a new card

Step 1: Order a virtual or physical card via My Expense Cards > Order a card

Choose to create one card, or create a card for a wallet, or a bulk card order.

Please note: To make purchases in-store you will need to order a physical card. Virtual cards are solely for online purchases.

Step 2: Choose your card type either virtual or physical

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Step 3: Enter your details including your email address, first name, last name, gender and date of birth.

Please note: In order for the card to be created the cardholders date of birth will need to be for someone of 18+ years old.

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That's it. You should now have been able to check your card expiry date and go through the steps to order a new card.

Still need support? Get in touch with our customer support team here. Or perhaps you would like access to our platform, please speak to one of our dedicated sales representatives to open an account today here.