Where is my payment?

Learn all about how long it takes for a transfer to be made and how to check the status of your transfer.

How long does it take to make a transfer?

When a transfer has been made, it can take 2-3 working days.

How to check the status of a transfer

To check the status of your transfer, navigate to History > Transfers

If you see a request next to your transfer for further information, please call the helpdesk. In instances where you have made a transfer 2-3 days ago and the funds haven’t arrived in the recipient’s account, please call the helpdesk.

That's it. You should be able to know check the status of your payment.

Still need support? Get in touch with our international payments customer support team by sending an email to info@caxton.io Or perhaps you would like to open an account? Learn more and get in touch today.