What should I do if I'm locked out of my Caxton Travel Card account?

If you're locked out of your Caxton account after entering the wrong 2FA code, email card@caxton.io with verification details for assistance.

If you’re locked out of your Caxton account, this may be due to entering an incorrect two-factor authentication (2FA) code, which is sent to your email or mobile to confirm access.

To resolve this, please email card@caxton.io. For quicker assistance, use the email address associated with your Caxton account. In your message, provide the following identification details for verification:

• Full Name
• Registered Address
• Phone Number
• Date of Birth

Once your identity is verified, we’ll help restore access to your account.