Pending Transactions

Learn all about what to when your transaction is pending.

How long will my pending transaction take?

Pending transactions can take up to 21 days to be released back to your account balance. Unfortunately, we do not have the ability to cancel the transaction once it has taken place and will need to wait for the merchant to release it.

That's it. You should know what happens when a transaction is pending.

Still need support? Get in touch with our customer support team by sending an email to card@caxton.io or call us on 0333 123 1812 or +44 (0) 207 201 0526 (international line). Our opening hours are 09:00 - 17:00 or you can call out of hours and request a callback.

Or perhaps you would like to open an account? Learn more and choose your card.