Learn all about how to check the status of a payment.
How to check a payment status
Step 1: Navigate to the Payroll screen and scroll down to view the BACs upload list
Step 2: Check the status of the full file of payment by clicking the Cloud icon
Step 3: To view all the payment information including the status, Open the Downloaded File
Please note: If you would like more information on the payment status this can be accessed from the transfers screen, which is accessed from the left blue sidebar under Payments History > Transfers
You can then search and filter for a particular payment and access further information on the transfer by clicking Filter Options
Please note: View the reason for a rejected payment by selecting the > arrow to the left of the transfer ID.
That's it. You should be all setup with checking your payment status.
Still need support? Get in touch with our customer support team here. Or perhaps you would like access to our platform, please speak to one of our dedicated sales representatives to open an account today here.