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      Address requirement

      Learn all about what to do when you need to change your address.

      How to change your address

      In order to amend your address we ask you to provide one of the following documents, showing your name and address and dated within the last three months:

      1. Gas, electricity or water bill
      2. Council tax bill
      3. Home telephone bill (not mobile)
      4. Bank statement (not credit card)

      How to send your documents

      We require the below information in order to process your change of address.

      Please note: It is important that all 4 corners of your document are visible. If these are not showing you may be asked to send it again.

      1. Grab a screenshot or take a picture of your document using your mobile phone.
      2. Email us the picture: addresschange@caxtonfx.com

      Post copies to: Caxton FX Limited, 2 Leman Street, Fourth Floor, London, E1 8FA

      That's it. You should be able to change your address now.


      Still need support? Get in touch with our customer support team by sending an email to card@caxton.io or call us on 0333 123 1812 or +44 (0) 207 201 0526 (international line). Our opening hours are 09:00 - 17:00 or you can call out of hours and request a callback.

      Or perhaps you would like to open an account? Learn more and choose your card.